Influencing Skills
Topics covered:
- Influencing styles
- Questioning as a tool
- Critical listening skills
- Gathering information
- Giving information
- Influencing others
- Speaking with confidence
- Negotiation
- Persuasion
- Meetings
By the end of this course participants will:
- Understand how to influence others
- Use communication skills to improve their powers
of influence
- Recognise their preferred influencing style in
a situation and when to change style
- Use simple techniques to improve skills of persuasion
- Conduct simple negotiations using a clearly defined
framework
- Understand how best to influence people in meetings