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Increasing employment law and greater regulation mean managers need to be able to handle key HR activities effectively. Line managers require HR expertise and knowledge if they are to avoid pitfalls.

This course provides managers with the essential skills and information to recognise and build upon opportunities and to manage risk.

Topics covered*:

• Recruitment and selection
• Appraising performance
• Communication and consultation
• Absence
• Grievance and discipline
• Handling problems
• Time off
• Harassment: race, sex and disability, vicarious liability, ‘reasonable steps’; defence
• Health and safety of work
• Termination of employment
• Key Performance Indicators

*The above list is a sample and is not exhaustive. Topics can be geared to the needs of the organisation.