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The impact of sound HR policies upon the profitability of organisations should not be under-estimated. They affect the smooth running of the business and the quality of the working life of each person employed.

This programme has been designed for line managers who are non-personnel specialists but who have responsibility for the management of people in addition to their other management tasks. It will enable them to develop an overview of the legislative framework affecting the management of people and the underlying values that should inform their management style.

Topics covered*:

• Recruitment and selection
• Training and development
• Appraising performance
• Retaining people
• Key Performance Indicators
• Equal pay, pregnancy and discrimination
• Trade unions (as required), communication and consultation
• Termination of employment
• Employment tribunals and court

By the end of the course, participants will be able to:

• Identify the key areas of human resource management which have an impact on the bottom line
• Explain the employment process with particular emphasis on the legal pitfalls to be avoided and when to draw on specialist advice
• Create the right environment to attract and retain good people
• Apply a review procedure to improve their management of personnel

*The above list is a sample and is not exhaustive. Topics can be geared to the needs of the organisation.