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Topics covered:

• Benefits
• Factors which promote motivation
• Key behaviours for appraisers
• Key factors for a successful appraisal
• Preparing for appraisals
• Identifying and agreeing targets

By the end of the course delegates will be able to:

• Structure an appraisal
• Deal with a range of awkward situations that may occur at appraisal
• Use the appraisal interview as a tool to motivate and develop staff